Return & Exchange Policy
We want you to love your nails! If you're not satisfied, we're here to help.
Return Eligibility:
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Returns are accepted within 14 days of delivery.
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Items must be unused, in original packaging, and in resellable condition.
Non-returnable Items:
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Used nails
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Custom or clearance sets
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Final sale items
Process:
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Email us at sugaringfactory9802199@gmail.com with your order number and reason for return.
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Once approved, return shipping details will be provided.
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Refunds will be issued to your original payment method within 5–7 business days after we receive the return.
Exchanges:
We offer free exchanges for damaged or incorrect items. Please reach out within 7 days of receiving your order.